ISO 20000 IT Service Management System (ITSMS) Awareness – 2 days

Course fee
In person:$1049
Online:$949

Information Technology (IT) is the backbone of most organizations. Ensuring that IT services are managed effectively and efficiently is critical for thriving businesses. Enter ISO 20000, a comprehensive standard that sets out the requirements for an IT Service Management System (ITSMS). 

 

This course offers an invaluable opportunity to gain insights into ISO 20000 ITSMS and acquire the skills needed to assess an organization’s capability in managing its IT Service Management System. Whether you’re an IT professional or simply looking to enhance your knowledge, this course has something for everyone.

This course will cover:

 

• Understanding the Standard: Get a high-level overview of the changes introduced in ISO 20000. You’ll gain a solid foundation in the requirements of this standard, which is crucial for anyone involved in IT service management.
• Essential Knowledge and Skillset: Develop a fundamental knowledge base and skillset to effectively implement and monitor an ISO 20000 IT Service Management System (SMS).
• Exploring the Requirements: Dive into the specifics of ISO 20000 requirements. Understand the critical elements of this standard that organizations must meet for effective IT service management.
• SMS Benefits: Learn about the significant advantages of implementing an SMS based on ISO 20000 ITSMS. Discover how it can improve service performance, reduce costs, enhance stakeholder relationships, and more.
• Career Advancement: Explore the various training courses, including ISO 20000 ITSMS Foundation, Transition, Lead Implementer, and Lead Auditor. These courses can open doors to new career opportunities and equip you with the skills needed to excel in the IT service management field.

 

Takeaway from the Course:

 

Participants will be able to:

• Gain a high-level overview of the changes in ISO 20000 ITSMS.
• Build a foundational knowledge of the ISO 20000 ITSMS requirements.
• Understand the specific requirements outlined in the ISO 20000 ITSMS  standard.
• Explore the benefits of implementing an ITSMS and its potential to transform service management practices.

 

Elevate Your IT Service Management Skills:

Don’t miss this opportunity to enhance your skills and career prospects. Enroll now and be part of a dynamic community dedicated to excellence in IT service management!

Training Schedule

For registering in the training, fill out the training registration form

For arranging this training in house for your company personnel , please email: info@coresystemconsultant.com